Switch from ChamberMaster
Bring your members, representatives and events across in one import, check every row before it is saved, and turn things on when you are ready. Nothing reaches a member until you say so.
What changes in your week
The same jobs, done a different way. The middle column describes a typical ChamberMaster setup; yours may differ, and we will go through it with you.
| The job | Typical ChamberMaster setup | ChamberGenie |
|---|---|---|
| Creating an event | Typical ChamberMaster setupStaff fill in the event form field by field. | ChamberGenieOne sentence or a forwarded email drafts the listing, search descriptions and social copy for your review. |
| Event logistics | Typical ChamberMaster setupA checklist in someone's head, inbox or spreadsheet. | ChamberGenieA flow per event type, every task dated from the event day. |
| Renewal invoices | Typical ChamberMaster setupGenerated and sent by staff on their own schedule. | ChamberGenieSent 45 days ahead of each renewal, with a pay page that needs no login. |
| Late dues | Typical ChamberMaster setupFollow-up emails and phone calls, by hand. | ChamberGenieReminders at 30, 14, 7 and 0 days and a week after; lapsed members flagged. |
| Showing members their value | Typical ChamberMaster setupAssembled by hand when someone asks. | ChamberGenieA quarterly letter to every member with their own numbers. |
| Spotting members at risk | Typical ChamberMaster setupNoticed when a renewal does not come back. | ChamberGenieA nightly 0 to 100 score and an at-risk list with drafted notes. |
| Taking payments | Typical ChamberMaster setupDepends on your payment setup. | ChamberGeniePaid into your own Stripe account through Stripe Connect. |
| Bookkeeping | Typical ChamberMaster setupRe-entered or exported to your accounting software. | ChamberGenieCustomers, invoices and payments sync to QuickBooks Online. |
| Directory on your website | Typical ChamberMaster setupHosted pages or a link out. | ChamberGenieYour public site, plus one-tag embeds for the website you already have. |
The switch, step by step
Six steps, in this order. The first four move your data; the last two turn on the parts your members will notice.
- 1
Export from ChamberMaster
Download your members, representatives and events as CSV files. We do this with you on a call the first time.
- 2
Map the columns
Upload the files. The importer suggests a ChamberGenie field for each ChamberMaster column; you confirm or change each one.
- 3
Read the dry run
Every row is checked before anything is saved. Problems are listed by row, with what to fix, so you can correct the file or accept the rest.
- 4
Commit
Your members, representatives and events are in. Nothing reaches a member yet.
- 5
Connect Stripe and QuickBooks
Connect your chamber's Stripe account so dues settle to you, and QuickBooks Online so the books stay in step.
- 6
Turn on renewals and the public site
Set your dues schedules, review the reminder emails, and point people to your new directory and calendar, or embed them on your current website.
Questions directors ask
Something else on your mind? Ask us directly.
What does the importer bring across?
Members, representatives and events from ChamberMaster CSV exports. If you need invoice or payment history, tell us on the call and we will plan it with you.
Do our members need to create accounts?
No. Members pay dues from a link in the email, read their quarterly report in their inbox and see events on your public site. Representatives who want the member portal can be invited to it.
Where does dues money go?
Into your chamber's own Stripe account through Stripe Connect. ChamberGenie does not hold your funds.
Can we keep our current website?
Yes. Embed the directory and calendar on it with one tag each, or use your yourchamber.chambergenie.app site.
Can we run both systems for a while?
Yes. Importing does not touch ChamberMaster, and nothing is sent to members until you turn renewals and emails on.
What about Mailchimp or Constant Contact?
Connectors for both are on the way. Until then ChamberGenie sends its own renewal, report and digest emails.
Plan your switch on a call
Bring a recent ChamberMaster export if you have one. We will map it together and show you the dry run before you decide anything.